Privacy Policy

Your privacy is important to us. It is Feathered Friends' policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate. As a family-run business, we're committed to being transparent about how we use your data and to keeping it safe. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes personal data, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. We also collect information about your orders and your use of our website.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: create and manage your account, process your orders and payments, email you regarding your account or order, improve our website and services, send you a newsletter or other marketing communications, and respond to customer service requests.

Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may share your data with payment processors and delivery companies to fulfill your orders.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

You have the right to access, correct, or delete your personal data. You can do this at any time by contacting us. You may opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

Cookie Policy

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. For more details, please see our full Cookie Policy page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us. We are always here to help.